In this guide · 12 sections 01 Safety Information and Precautions02 In the box03 Install casters04 Install Legs05 Install Columns06 Install the Surface Hub (50-inch)07 Optional: Install the APC Charge battery08 Mount the Surface Hub09 Organize cables10 Install the Felt Right cover11 Nesting Multiple Stands12 Questions?These instructions show F190 grip-ring casters, R1033 columns and P118 cable managers. They do not establish the installation method for the later threaded-caster kit. If your hardware differs, contact
service@heckler.com for the applicable instructions.
Important: Read Before Assembly
Thank you for choosing the Heckler Rolling Stand for Surface Hub 3. To ensure safe and proper assembly, operation, and maintenance of this product, it is essential to thoroughly read and understand this user guide before beginning any assembly.
Failure to follow the instructions and safety guidelines provided in this manual may result in serious personal injury, equipment damage, or voided warranties.
- Assembly Requirements: This product requires multiple people to assemble and safely mount the display. Attempting to assemble or mount the display alone could result in injury or damage to the equipment.
- Weight and Stability: Ensure that the stand is placed on a stable, level surface during assembly and when in use. Uneven or unstable surfaces may cause the stand to tip over, leading to potential injury or damage.
- Use Proper Tools: Only use the recommended tools for assembly. Improper tools or techniques may damage the components and compromise the safety and stability of the stand.
- Display Mounting: Mounting a display on this stand requires careful attention to weight limits and proper alignment. Exceeding weight limits or incorrect mounting can cause the display to fall, resulting in injury or damage.
- Secure All Components: Ensure all bolts, screws, and other fasteners are securely tightened and engaged as per the instructions. Loose or improperly engaged components may cause the stand or display to become unstable.
- Electrical Safety: If your display or any attached components require electrical connections, ensure that all wiring is correctly installed and free of damage. Avoid routing cables where they could be pinched or damaged during assembly or operation.
- Routine Inspection: Regularly inspect the stand and mounted display for any signs of wear, damage, or loose components. Address any issues immediately to maintain safety and functionality.
Heckler Design is not liable for any injuries, damages, or losses resulting from improper assembly, use, or maintenance of this product. By assembling and using this product, you agree to follow all safety guidelines and instructions provided in this user guide.
a. Felt Right Cover
b. 2 x Column (R1033)
c. 4 x Leg (R1011)
d. 1 x Beam (R1032)
e. 2 x Battery bracket (R1034)
f. 4 x caster (F190)
g. 2 x Beam cable wrap (P204)
h. 4 x Cable manager (P118)
i. 4 x battery mounting anchor (P206)
j. 4 X M6 thumb nut (P205)
k. 4 X M6 display mounting screw (F589)
l. 4 x M6 display mounting anchor (P203)
m. 4 x Felt panel mounting anchor (P207)
Enlarge image ↗ Parts diagram labeled a–f: felt cover, two bent columns, four legs, beam, two battery brackets, and four casters.
Enlarge image ↗ Hardware diagram labeled g–m: beam cord wrap, cable manager, battery anchor, M6 thumb nut, display screw, display anchor, and felt-panel anchor.
Engage the caster brake.
The casters have a total lock feature, locking the wheels from spinning as well as the swivel axis from swiveling.
Insert the caster post into the leg socket.
Enlarge image ↗ Caster post aligned beneath the leg socket, with an arrow pressing down the brake pedal.
Rotate the caster until the hex shapes are aligned.
Push until you feel the grip ring pop into position. The hex feature should be fully seated inside the leg socket.
Enlarge image ↗ Close-ups show the caster hex aligned with the leg socket and then fully seated.
Lay the beam on the ground and install the first leg.
Enlarge image ↗ First leg aligned with a socket at the end of the beam.
To install each leg in its correct orientation, align the screw head on the side of the leg to the notch on the beam socket.
If the leg becomes misaligned during your installation attempt, remove the leg from the socket and try again. Attempting to pry or force a misaligned leg into position may cause damage to the stand.
Enlarge image ↗ Close-up shows the screw head on the side of the leg aligned with the socket notch.
Once the leg has entered its socket, depress both spring buttons completely, then continue inserting the leg until the two tabs on the top of the leg pass through the slots in the surface of the beam and both spring buttons pop through the holes on the beam.
Enlarge image ↗ Both spring buttons pressed inward as the leg enters the beam socket.
Enlarge image ↗ Two tabs at the end of the leg pass through the beam; the protruding tabs are circled.
Enlarge image ↗ Leg seated in the beam, with its spring buttons protruding through the holes.
Enlarge image ↗ Close-up circles both spring-button heads extending through the beam.
Repeat this process for the rear leg while the beam and first leg rest on the ground or tabletop.
Enlarge image ↗ Rear leg aligned with the opposite socket while the beam rests on the first leg.
Repeat the process with the remaining two legs.
Upright the completed stand base.
Enlarge image ↗ Completed base with four legs and casters.
Engage the brake on all four casters.
Enlarge image ↗ Close-up shows the caster brake pedal pressed down.
Identify and choose the corresponding column inserts on the beam.
Hold the column vertically throughout this process to ensure proper socket alignment. If the column becomes misaligned during your installation attempt, remove the column from the socket and try again. Attempting to pry or force a misaligned column into position may cause damage to the stand.
Enlarge image ↗ Bent column held upright above its socket in the beam.
Align and insert the end of the column with the socket on the beam. When the column end approaches the beam, depress both spring button heads and continue inserting the column until both spring button heads extend fully through the beam.
Enlarge image ↗ Column entering the beam socket with both spring buttons pressed inward.
Enlarge image ↗ Column seated in the beam socket.
Ensure both spring button heads are fully engaged through the beam.
Enlarge image ↗ Close-up circles the column tabs and spring-button heads protruding through the beam.
Enlarge image ↗ Base with the first column installed.
Repeat this process to install the second column.
Enlarge image ↗ Base with both columns installed.
Fasten the supplied display-mounting screws into the four mounting positions on your display.
In most cases, no tools are needed for this step. Fasten by hand. If you use a tool (not included) to fasten the set screws, do not overtighten.
Enlarge image ↗ Rear of the Surface Hub with four mounting screws; an enlarged detail shows a screw entering its mounting hole.
Fully fasten the display anchors to the set screws. Do not over-tighten.
Each display anchor features an embedded steel nut. Ensure the set screw fully threads through this nut.
Enlarge image ↗ Four display anchors installed on the rear of the Surface Hub, with a detail showing an anchor threading onto a screw.
Enlarge image ↗ Battery bracket aligned with the side of the battery and two thumb nuts.
Enlarge image ↗ First battery bracket fastened to the battery.
Repeat the steps above.
Enlarge image ↗ Battery with brackets fastened on both sides.
Install the battery mounting anchor.
Enlarge image ↗ Two battery anchors aligned with the mounting positions on one bracket.
Enlarge image ↗ Two anchors fastened to the battery bracket.
Mount the APC Charge to the four inner keyholes on the front face of the columns.
Enlarge image ↗ Three views show the battery anchors entering the column keyholes and lowering into place.
Bring the Surface Hub close to the columns, fully insert all four display anchors into the four mounting keyholes on the columns, then lower the anchors onto the keyholes. This will hold the display to the stand.
Enlarge image ↗ Three views show the Surface Hub anchors entering the column keyholes and lowering into place.
To create a safe assembly, the display must be affixed in place. To do so, insert four felt-panel mounting anchors (P207) through the rear holes on each column corresponding to each display anchor.
Enlarge image ↗ Four round felt-panel anchors inserted behind the display mounting positions, with enlarged insertion details and a check mark.
Install cable managers into the unused slots on the columns.
Enlarge image ↗ Four rectangular cable managers installed in the lower sections of the columns.
Install the cord-wrapping posts into the rear-facing sockets on the beam.
Enlarge image ↗ Two cord-wrapping posts aligned with the rear-facing beam sockets.
Enlarge image ↗ Cord-wrapping posts seated in the beam sockets.
Route cables along the columns and the beam.
Enlarge image ↗ Cable routed from the Surface Hub down a column and along the beam toward the floor.
Enlarge image ↗ Close-up of a cable held in a rectangular cable manager.
Enlarge image ↗ Felt-cover holes aligned with the four round anchors on the rear of the stand.
Enlarge image ↗ Felt cover fitted over the four rear anchors.
Enlarge image ↗ Front view of the completed Surface Hub stand.
Enlarge image ↗ Multiple Surface Hub stands nested together.
Enlarge image ↗ Side view of nested stands showing the felt spacers between them.
